With our Mission so indelibly linked to the welfare of people, the employees of Medtronic have always felt a deep sense of moral purpose and responsibility. Over the years, we’ve formalized that responsibility through policies and programs that help us hold each other accountable, and demonstrate our commitment to our many stakeholders.
Corporate Citizenship Report
2013 Medtronic Corporate Citizenship Report
Our collaboration with physicians is vital to creating innovative therapies that transform countless lives each year and help us fulfill our Mission to alleviate pain, restore health, and extend lives.
|Learn How Enhanced Spine Movement Helps Teacher in the Classroom||See How Physician Inspires Through His Commitment to Helping Children||Watch How Physician’s Effort to Reduce Unnecessary Shocks Impacts Lives|
View these videos on our corporate website.
Physicians provide unique clinical insights, help us identify new avenues for therapy development, work closely with us on technology development, and educate other physicians on the safe and effective use of our therapies.
When physicians provide these services, it’s appropriate for medical device companies to pay them a fair amount – "fair market value" – while at the same time preserving the integrity of the physician-patient relationship. To accomplish both, the collaboration between physicians and medical device companies must be based on solid principles. All parties need to work together to provide transparency in the relationship.
At Medtronic, we take our ethical responsibilities seriously. We developed guiding principles for our physician collaborations to ensure that treatment decisions continue to be driven by patient needs and physician expertise
A Progressive Quality Leader
Quality has been an integral part of our Mission since co-founder Earl Bakken penned it in 1960. One of the six tenets of our Mission is:
To strive without reserve for the greatest possible reliability and quality in our products; to be the unsurpassed standard of comparison and to be recognized as a company of dedication, honesty, integrity, and service.
With lives at stake, we take our responsibility for quality very seriously. To us, that means:
- Approaching quality holistically – not just with products, but in everything we do (see visual)
- Having comprehensive, closed-loop processes across the entire product lifecycle
- Being proactive – to prevent and uncover issues early
- Being collaborative – working with physicians who are closest to our products and processes
- Being transparent – sharing our expectations and performance and with all our stakeholders, and raising awareness of potential issues early
Our Quality Policy
We will exceed our customers' expectations by striving without reserve for unsurpassed product quality, reliability, and patient safety through effective, agile, and compliant processes.
We will continuously improve our quality management systems, comply with all applicable regulatory requirements, and deliver excellence to customers through our products, processes, service, and relationships.